Mary Wilkerson Thu 9/24/2020 2:56 PM To: Customer Contact Center Cc: Christopher D. Scheible More actions Per Steve Lawson - this cave in is at the sewer cleanout. We do not have a system there. Can you please create a CSR for Utilities...

Sewer access in driveway is caving in. area appears to have been marked, but I can find nothing in Maximo or CSR. Hole has broken driveway leaving a 3 inch hole that is a trip hazard. Please contact Citizen Beth Otlowski at 757-803-8488

Citizen advised there is a cave in next to the sewer cover--she stated it caused her to trip.

Citizen advised sewer work was done on 9/22/2020--however the pipe was left exposed and he believes there is a problem with the sewer line. Maybe sinking in.

Ground is caving in again at water meter in our yard. This happened several months ago, and a pipe was replaced by the City. We thought all was good, but cave in is happening again Has this issue been reported to the city previously? Y...

Should go to Water Service. Area around the water meter is caving in--located in the parking lot.

Three sewer manhole covers in the area are sinking in.

Mary Wilkerson Wed 8/19/2020 9:09 AM z * To: Customer Contact Center Cc: Steve Lawson From Mary Wilkerson PW-This is a Utility cave in - see wo 2247176. Can you please get with them to SECURE. ThanksCitizen...