Chris said to send this to Steve Gilbert. JH changed type to Miscellaneous. This man is visiting and has a lawyer because he fell in the hole at the water meter. I phoned Chris S. to report.

Resident says nobody has been out yet. Sent to Chris Scheible//CTaylor Citizen advised the area around the sewer is caving in--located in her driveway. Please knock on residents door.

Be well!!

Mary Wilkerson Thu 9/24/2020 2:56 PM To: Customer Contact Center Cc: Christopher D. Scheible More actions Per Steve Lawson - this cave in is at the sewer cleanout. We do not have a system there. Can you please create a CSR for Utilities...

Sewer access in driveway is caving in. area appears to have been marked, but I can find nothing in Maximo or CSR. Hole has broken driveway leaving a 3 inch hole that is a trip hazard. Please contact Citizen Beth Otlowski at 757-803-8488

Citizen advised his sewer cleanout is about 6 inches below grade. This is a trip hazard.

405 Caravelle Ct - 20-206122 Mary Wilkerson Mon 9/28/2020 8:37 AM Good Morning, Steve Lawson asked that a CSR be created for a possible sewer cave in. We do not have any pipes at this location. Thanks Mary Wilkerson Wed 9/23/2020 10:51...